Diabetes Educator

Position profile:

The Diabetes Educator position works closely with staff at all centers to provide a comprehensive general practice service for the people with diabetes and their families. There is a high expectation that clinical staff operate in a collaborative team approach to all clients with chronic disease. The Diabetes Educator is required to be flexible, multi-skilled and able to work with a diverse range of individuals, groups and community agencies. This role is for staff prepared to learn, take on new skills, responsibilities and the challenges of change in the primary health care setting.

Key criteria Essential:

  • licensed to practice
  • At least four years of experience in diabetes education and management including hospital, community and general practice.
  • Work within the Scope of Practice, Standards of Practice, and Standards of Professional performance.
  • Must maintain credentialing elements and meet all criteria for re-credentialing.
  • Must be able to obtain Medicare Provider numbers for sites.
  • Obtain and maintain own indemnity insurance.
  • Positive, polite and professional demeanor.
  • Professional presentation and representation. Outstanding interpersonal skills.
  • Be able to work independently with little supervision.
  • Be able to work in a team as a lead member in diabetes education and management.
  • A strong back ground in chronic disease management and patient assessment.
  • In-depth knowledge about current diabetes treatment management.
  • Ability to develop a collaborative, therapeutic alliance with individuals.
  • Able to lead and effectively manage groups.
  • Experience in working with patients of multicultural and indigenous backgrounds.
  • Experience in adult education theories and change theories.
  • Experience in Type 1 Diabetes Mellitus early recognition in primary care and emergency management for Diabetes Ketoacidosis (DKA).
  • Experience in Type 1 Diabetes Paediatrics and adult education and management.
  • Experience in management of Gestational Diabetes.
  • Experience in early recognition in primary care setting and emergency management of hyperglycaemic hyperosmolar syndrome (HHS).
  • Experience in Type 2 Diabetes Mellitus education and management.
  • Experience in Pre-diabetes education. Strong pharmacology of diabetes medications including competence in insulin titration, problem solving and guidance.
  • Experience in Medicare Benefits Schedule for diabetes education item numbers.
  • Ability to develop diabetes systems within general practice and strengthen delivery of services.
  • Ability to coach and mentor staff in diabetes education and management.
  • Ability to perform program audits and make system changes for ongoing quality improvement measures.
  • Demonstrated life-long learner engaged in ongoing studies, research or involvement in diabetes education and management.


  • Competence in the use of Best Practice Software
  • Experience in similar role in community based setting
  • Experience with specific groups serviced by practice, including infants, children, adolescents, aged care, Aboriginal and Torres Strait Islanders
  • Bilingual
  • Experience in critical care or emergency nursing environments.
  • Experience in primary care environment within a multicultural environment
  • Experience in immunizations.
  • Experience in performing Pap Smears, ECG, injections and a variety of nursing procedures.
  • Experience in research.
  • Current Advanced Life Support Certification Management background within a clinical setting Training.

Job requirements

  1. Expert service delivery
  • Communicate with AZHD staff to ensure clients are referred to diabetes services appropriately and are provided service in a timely manner.
  • Monitor waiting list and make appointments according to needs of the clients referred
  • Assess and provide diabetes care, determine eligibility for service and make referrals where appropriate.
  • In consultation with the client, develop an appropriate treatment plan and goals to achieve success.
  • Provide diabetes education and care interventions for people with diabetes in an individual and group setting.
  • Provide feed-back and communication where clients are involved with other services.
  1. Administration & Organization
  • Maintain client records and some statistical requirements by coding within the parameters of the BP Program Observe AZHD policy and procedures, Medicare regulations, professional guidelines and standards as indicated by registration with the DHA and credentialing as a Diabetes Educator Nurse.
  • Participate in AZHD continuous quality improvement activities and planning processes.
  • Collaborates with individuals, groups, general practitioners, other general practice staff and health care providers in the development and review of guidelines, protocols or templates
  • Perform other relevant clinical duties as directed by GP, Practice Manager and Nurse Manager. Considers the ongoing implications of the health of individuals and groups beyond the immediate episode of care.
  • Regularly reviews and updates individuals and group information and resources.
  1. Uses best available research to inform clinical care management.
  • Participate in Professional Development relevant to Diabetes, Chronic Disease and Self-Management.
  • Collaborates with the general practice network, general practice and health product provider representatives to access current information
  • Initiates changes to practice guidelines and protocols based on evaluation of research outcomes and evidence
  • Participates in research taking place in the general practice setting.
  • Participates in practice accreditation processes.
  1. Demonstrates proficiency in the use of information management technology and systems to inform clinical care management
  • Understands the funding, billing and business systems used in the general practice
  • Participates in practice accreditation processes
  • Updates practice and clinical policies and procedures.
  1. Ensures clinical nursing decisions are communicated to the general practice team
  • Appropriately refers clients to general practitioners
  • Collaborates with general practitioners to develop guidelines and protocol
  • Is actively involved in community meetings, case conferences and care planning.
  1. Participates in shared decision making about care delivery with individuals, groups and members of the

general practice team.

  • In addition to your ordinary hours of work (defined in your employment agreement), you may be required to work reasonable additional hours that are necessary to fulfil your duties or as otherwise required by the employer.
  • Attend and contribute to practice meetings
  • Address safety and quality issues for individuals, groups, and others working in the general practice.
  1. Recognizes the need for ongoing education and training to maintain competence for nursing practice.
  • Uses self-assessment and at least annually, peer review, to regularly assess own competence for practice within the agreed scope of practice.
  • Educates nurses and students of general practice health care.
  • Maintains skills in cardiopulmonary resuscitation and other first aid required in the setting.

Author: HR Account

HR Account