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Patient Experience

Patient Experience

Your input is important to us. Please provide your valuable feedback through our social platforms. Here are some testimonials from our clients:

To whom it may concern

I just wanted to put in writing my thanks and appreciation of Dr Maher Abbas, Dr Georgopoulos and all the auxiliary staff involved in my surgery in August 2017. The treatment received before, during and after my operation was of the highest order.

My life before the operation had become severely compromised. Dr Maher managed my expectations thoroughly throughout the surgery and recovery. I am please to report that I have regained my full life back including running and cycling which had been so difficult to deal with before. he has changed my life!!!

I thank Dr Georgopoulos for his correctly diagnosing my needs and his timeous referral to Dr Maher.

Your hospital is exceptional in its delivery of a world class service.

Kindest regards
Carol Unterhorst (By Email)
Date of Posting: 16 January 2018
Posted By: Carol Unterhorst
I would like to express my thanks to Dr Syed Sakib Nazir in relation to my heart condition and subsequent treatment as a result of an anxiety condition. The services of the Cardiology Department that also extended to a Stress Test as well as a CT Coronary Angiogram procedure were delivered in an empathetic and caring manner. I would also like to extend my thanks to Nurse Dhanak who was instrumental in coordinating visits to the hospital at short notice and who demonstrated a very caring approach to her work.

Thank you very much to both of you!

With regards,
Gerald Henderson (By Email)
Date of Posting: 24 October 2017
Posted By: Gerald Henderson
I highly recommend Al Zahra hospital which is one of the best in Dubai. It's having multifarious ultra modern facilities to take care of all the type of treatments. Recently, I had an opportunity to consult gynaecology department and Dr.Nirmala Raghunathan attended me in connection with my second delivery. While my first child was born through cesarean at a good hospital in India , this time the delivery was made through normal procedure. Full marks to Dr Nirmala because only through her sincere expertise, the normal process was advised, though usually second delivery is also done through cesarean if the first one was cesarean. Thanks to all the hospital staff, especially midwives, nurses, administrators. Their pantry service is very good.... Healthy food was provided during my stay at the hospital... (on Facebook)
Date of Posting: 16 September 2017
Posted By: .......
Excellent! Dr Levente solved my sleep problem which has been with me for many years and no one else was able to cure. Very friendly bedside manner and I think the only doctor I've ever met with a good sense of humour.
Date of Posting: 01 August 2017
Posted By: .........
Al Zahra Hospital is an excellent private hospital facility with very friendly and attentive nurses and staff. There are variations in quality of the support staff based on the departments and doctors. The ENT clinic of Dr Levente is supported by nurse Karen coordinator Arthur, who are very friendly and always helpful.
his is a brief review of my ENT specialist Dr Levente Deak at Al Zahra Hospital in Al Barsha, Dubai. I have suffered from Sinus related issues on and off for some time and I started seeing Dr Levente just over 1 year ago now. I was impressed from the very first consultation and I’m happy to recommend him based on my experience of treatment received and the Endoscopy Sinus surgery performed. Dr Levente is very friendly and listens well which is very is important to me as a patient. He does not rush the consultation and is happy to spend time explaining in detail what the diagnosis is and what the treatment will be. As a surgeon, Dr Levente has an excellent bed side manner and is very kind and comforting in pre-op and post-op visits. He ensures that hospital nurses and staff always follow through on whatever items require further communication. If I was to mention any negative comments, this would be that Dr Levente sometimes does not always fully appreciate how painful non-surgical (i.e. no anaesthetic) sinus investigations can be. Finally, I am extremely happy to have Dr Levente as my doctor and strongly recommend him if you are in need of an ENT specialist in Dubai.(on
Date of Posting: 24 November 2016
Posted By: OR1965
I received a very professional registration and the staff were helpful(on Google)
Date of Posting: 23 October 2016
Posted By: Watches Overview
I was very impressed with the service and staff at Al Zahra hospital. Having been rushed into emergency and followed by 3 days stay I can truly say that staff and facilities are top class. Although the wait in emergency room was very long due to the number of patients, once I was attended to it was all very professional and good service. One nurse in particular names Daphne really made my 3 days much more comfortable. Thank you team for making me well again(On Facebook)
Date of Posting: 19 October 2016
Posted By: Karen Abdelsattar
Had a neck surgery with Dr.Fatima Al zahraa Haj Oubi done a week ago. My experience with Dr. Fatima was exceptional. Such a delicate surgery was done without any complications and minimally invasive resultung in a oerfect cosmetic result. The personal attention to detail and care was outstanding. The support staff were dedicated caring and supportive providing care in a clean and comfortable hospital.(On Facebook)
Date of Posting: 17 October 2016
Posted By: Ragne Simson
Great experience, we had a little fright because our 11 month old baby had bruises on his ear..
We were advised to go to the ER and ended up in al Zahra hospital for the first time. Registration was quick & easy, we didn't wait long for the basic vitals to be checked and were escorted to a room pretty quick.
After a short wait we were visited by Dr Isam, he was very gentle and calmed us down, checked our baby and assured us off his wellbeing, he then called a Pediatrician To take a second look. We were advised to take a precautionary blood test if we wanted, which we did..
Nurse Earvin was quick to draw the blood, to our surprise the baby only cried 10 seconds on insertion and that was it! "Magic Johnson" indeed.
Billing was fast and efficient, the whole thing took around 2 hours, with a call 2 hours later to confirm all clear, alhamdolillah.
Would def come back if needed.
Date of Posting: 29 August 2016
Posted By: Dodi Bassim
More than a perfect hospital...whenever i feel sick i consider it my second home!
Atmosphere, welcoming, staff, doctors, service, easiness, cleanness, cafeteria...
All is respectable and perfectly organized!
Date of Posting: 27 August 2016
Posted By: Nada Afif Ariss

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