[accordion_father type=”collapsible”][accordion_son title=”What are your hours of operation?”]

  • ER Department
    24 hours, seven days a week
  • Clinics
    9 am – 9 pm Saturday to Thursday
  • Pharmacy
    24 hours, seven days a week, located in the hospital lobby.

[/accordion_son][accordion_son height=”” title=”What are the visiting times?”]Visiting time vary from ward to ward, you can ask the ward administrator or the nurse on your ward when you arrive.[/accordion_son][accordion_son title=”What is the process for scheduling an appointment in one of the clinics?”]You can walk in for the next available appointment or you can call to book an appointment on[/accordion_son][accordion_son title=”Will I receive a call to re-confirm my appointment?”]You can walk in for the next available appointment or you can call to book an appointment on[/accordion_son][accordion_son title=”Will I receive a call to re-confirm my appointment?”]Yes, you will receive a call from the call center one day before your appointment.[/accordion_son][accordion_son title=”What if I cant make my appointment date?”]If you cannot make your appointment or need to change the date/time please call us to re-arrange / cancel on[/accordion_son][accordion_son title=”What do I do when I arrive for my appointment?”]Register at the reception desk and be seated in the waiting area. You then will be called to see the doctor. After seeing the doctor go to the cashiers, take the receipt from the cashier and go for remaining procedures if needed.[/accordion_son][accordion_son title=”What happens if I am late for the appointment?”]Your appointment is only valid for that particular day. You will not be seen by the doctor if you are more than 30 minutes late and the appointment will have to be rescheduled for another day.[/accordion_son][accordion_son title=”How much will my appointment cost? “]Each insurance has different co-pay requirement, this will depend on your insurance provider.[/accordion_son][accordion_son title=”How long will my appointment take?”]Plan on arriving 15 minutes before your appointment. The total time will depend on the reason for your visit and if there are additional tests that need to be performed, such as an x-ray or lab tests.[/accordion_son][accordion_son height=”” title=”Do I need to bring anything with me?”]Please bring with you Emirates ID or Passport and your insurance card.[/accordion_son][accordion_son height=”” title=”What insurances are accepted?”]

Please bring with you Emirates ID or Passport and your insurance card.

[/accordion_son][accordion_son height=”” title=”Is parking available?”]Yes indoor and outdoor parking is available.[/accordion_son][accordion_son height=”” title=”What additional facilities do you have?”]We a have cafeteria, coffee shop, Patchi chocolate boutique, minimarket, gift and balloon shop, snack and tea / coffee vending machines, ATM machine, WIFI access for Inpatients and indoor and outdoor parking.[/accordion_son][/accordion_father]